(4.8 / 5)1554+ Ratings

Kasamba Reviews

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Overall Rating

4.8
15 Reviews
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About Kasamba

Kasamba.com is a platform that offers a wide range of spiritual consultants to choose from, including fortune tellers, love and relationship experts, astrologers, psychics, Tarot card readers, and more. The platform provides unique ways to connect online, including real-time chat, phone, and email. Users can also have offline sessions where they can email questions and requests to the psychic advisor of their choice and receive a response the same way. The registration process is easy and allows users to control how they want to pay with simple, convenient options. Users can add funds to their Kasamba account via credit or debit card, or via PayPal. The platform also offers frequent deals and discounts for users. However, users are advised to proceed with caution as the site is less discriminatory when it comes to hiring psychics and may curate the readers’ reviews. The website can be difficult to navigate. Despite these challenges, Kasamba has become an established name in the psychic community with 20 years of experience and hundreds of psychics. It also offers good customer service features and 24/7 availability.

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Kasamba Customer Reviews (15)

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Robert Dunkelberger
Robert Dunkelberger
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Feb 13, 2023
Jonas Wurfel
Jonas Wurfel
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Feb 12, 2023
Hollie Atkins
Hollie Atkins
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Feb 12, 2023
Queta Urbina
Queta Urbina
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Feb 12, 2023
Sophia Tenison
Sophia Tenison
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Feb 11, 2023
Jayden North
Jayden North
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Feb 10, 2023
Hollie Perkins
Hollie Perkins
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Feb 10, 2023
Effie Noble
Effie Noble
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Feb 10, 2023
Brenda Hughes
Brenda Hughes
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Gracie Reed
Gracie Reed
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Feb 10, 2023

Kasamba Customer’s Q&A

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Kasamba FAQs

FAQ

About Kasamba.com Prices and Cost?

Kasamba is a paid service where all advisors are independent contractors and set their own fees. The cost for actual email sessions is set individually by each advisor, and is often subject to negotiation. For just $1.99 per minute, one can engage with a professional Kasamba psychic. Depending on the budget and required expertise, prices can range up to $30 per minute. On average, the lowest price for Kasamba psychic readings is $1.69, and the highest one is $25.49. As is the case with most psychic reading services, the best-reviewed psychics charge the highest fees. Clients are offered occasional coupons and deals by email, but those tend to have a limit (for example, the maximum discount of $25 or so). Prices typically range from $1.99 to $30 per minute and up. However, one can take advantage of Kasamba’s enticing deals, which include; 50% OFF the first psychic reading and the first 3 minutes FREE. If this is one of the first three (3) chat readings, one is eligible for the 3 Free Minutes offer and will receive 3 free minutes in the beginning of the first 3 readings with 3 unique advisors. At the end of the free minutes, the session will automatically go into 'Hire' mode which means that one will pay for the rest of the session. One is given the option to quit the session, at any time, at their own free will. If the advisor is offline and one would like to conduct an Email session, one can send them an inquiry at no charge.

FAQ

Kasamba.com Return Policy?

Kasamba.com is an online platform that provides advice and services. It does not involve physical goods, hence there is no shipping policy. However, it does have a refund policy. If a user is not completely satisfied with the service received in a session, they can submit a Refund Request. This request must be submitted within 7 days of the end of the session. The request should include the session's date, advisor's name, and session fee. Once this information is received, the request will be reviewed. It's important to note that Kasamba reserves the right to refund in full or partially for the session. They also reserve the right to refuse a refund. All advisors on Kasamba are independent contractors and set their own fees. If a user is eligible for the 3 Free Minutes offer, they will receive 3 free minutes in the beginning of their first 3 readings with 3 unique advisors. It's also worth noting that it is against Kasamba policy to exchange personal contact info or get payment outside of the Kasamba platform. If a client passes along their contact information, the advisor needs to explain to them that this is against Kasamba policy and then promptly send an email to Customer Service. Kasamba may, at its sole discretion, choose to refund a payment made by a Member in certain limited circumstances. The refund process is described on their support page.

FAQ

About Kasamba.com Popular Products and Services?

Kasamba.com is a platform that offers a variety of spiritual consultation services. These include psychic and tarot readings, astrology, fortune telling, and dream analysis. The platform provides a wide range of spiritual consultants to choose from, including fortune tellers, love and relationship psychics, astrologers, and Tarot card readers.

Users can connect with these consultants in real-time through a unique chat platform. This platform allows users and their psychic advisors to share the same space and see one another chatting simultaneously. Users can also opt for an offline session where they can email questions and requests to the psychic advisor of their choice and receive a response the same way.

Registration on Kasamba is easy. Users simply select their reader from among hundreds of gifted psychic advisors, click to chat, and are walked through the registration process. They are asked to create a username and password, then prompted to select their preferred method of payment.

Kasamba offers convenient payment options. Users can choose to add funds to their Kasamba account via their credit or debit card, allowing them to "bank" a set amount and connect faster with the advisor of their choice. They can also pay via credit card after their session is complete or add funds via PayPal.

Kasamba also offers various promotions, typically ranging from 10%-50% off the session fee, and one-time credits toward the next session.

In terms of customer reviews, Kasamba has received positive feedback for its large number of psychics and diverse range of readings, good customer service features, and 24/7 availability. However, some users have reported difficulty in navigating the website and determining whether they're receiving actual psychic advice.

Despite these challenges, with 20 years of experience, hundreds of psychics, and recurring discounts for users, Kasamba has become an established name in the psychic community.

FAQ

About Kasamba.com Payment Method?

Kasamba.com offers multiple payment methods. Users can make payments using their credit card, debit card, or PayPal account. Before starting a session, users are notified about the payment method that will be used. This can be changed by pressing the "Change payment method" button. This selection lists all cards previously entered into the user's account, and the final option is "New payment method". Choosing this option redirects users to the billing information page, where they can choose card or PayPal and enter the required information. To remove a credit card from an account, the support team must be contacted. Users can also choose to add funds to their Kasamba account via their credit or debit card, allowing them to "bank" a set amount and connect faster with the advisor of their choice. They can pay via credit card after their session is complete.

FAQ

Can I get a free trial session on Kasamba?

Yes, Kasamba offers a free trial session. This offer applies to the first three chat readings you have with three unique advisors. You will receive 3 free minutes to get to know your psychic. After the free minutes, the session will automatically go into 'Hire' mode, which means that you will pay for the rest of the session. You need to register and enter payment information, but you will not be charged under 3 minutes. This offer is valid up to a $50 max value. It's a great opportunity to experience what a reading is like and find the psychic you connect with the most. Remember, it's 100% anonymous and secured. Enjoy your session!

FAQ

How does Kasamba ensure the quality of their psychics?

Kasamba ensures the quality of their psychics through a rigorous selection process. This process includes an interview and a test reading to ensure that the psychics have the necessary skills to provide high-quality services. After a psychic registers on Kasamba, their profile is reviewed by the Quality Assurance Team. The decision about the approval of the profile is informed via email within 24 -48 hours. If the profile is approved, it will appear on the website and clients can start sending inquiries that same day. Furthermore, Kasamba offers a satisfaction guarantee for all its clients. If a client is not satisfied with their reading, they can receive a credit or refund. It's also worth noting that Kasamba claims to manually screen all psychic applicants with a series of tests and states that less than 5% of psychics who apply get approved to work for them. However, the exact methods of their screening process are not publicly available. Based on customer reviews, the psychics on Kasamba are generally found to be highly accurate and insightful. However, some reviews also indicate that a few psychics may provide generic, inaccurate, or vague readings. Therefore, while many Kasamba psychics exhibit true psychic talent, others may seem more like friendly listeners offering general advice. But with some trial and error, one can find legitimate psychics on the platform.

FAQ

What are some common services offered by Kasamba?

Kasamba offers a wide range of spiritual consultants to choose from, including fortune tellers, love and relationship psychics, astrologers, psychics, and Tarot card readers. The platform provides unique ways to connect online through a real-time chat platform, allowing users and their psychic advisor to share the same space and see one another chatting simultaneously. Users also have the option to have an offline session where they can email questions and requests to the psychic advisor of their choice and receive a response the same way. Kasamba also offers phone readings, tarot readings, and life readings. The platform provides a daily horoscope feature for those who enjoy a daily dose of guidance. Users can expect a user-friendly platform, a wide range of psychic services, accurate readings from professional psychics, and fair pricing for their psychic experiences. Kasamba's pricing structure caters to different budgets, ensuring users can access psychic readings without breaking the bank. Users can pay with their credit card or add funds via PayPal. Kasamba allows users to control how they want to pay with simple, convenient options. It's easy to find an advisor who's within the user's price range. Users can choose to add funds to their Kasamba account via their credit or debit card, allowing them to "bank" a set amount and connect faster with the advisor of their choice. They can pay via credit card after their session is complete. When users select this option during registration, their credit card will be verified, but they will not be charged until after they've hired their advisor and completed their paid session. Users can also add funds via PayPal, a safe and easy way to pay online. Simply select the amount they wish to add and click "continue." They'll be redirected to the PayPal website to complete the funds transfer. When the transfer is complete, they'll be returned to Kasamba to start their session.

FAQ

How do I request a refund?

If you're not satisfied with the service you received in a session and would like a refund, submit a "Refund Request" ticket within 7 days of the end of the session. Include the session date, advisor's name, and session fee.
FAQ

What is the Best Psychic Match Guarantee - 3 Free Minutes?

The 3 free minutes feature applies to any chat session you have with an advisor for the very first time. After 3 minutes, the session will automatically switch into "Hire" mode and you will be charged for each additional minute according to the advisor's per-minute fee.
FAQ

How do I get my 3 free minutes with Kasamba?

You'll receive 3 free minutes for your first voice or chat reading with Kasamba, and 3 free chat minutes with each new advisor you try for online chat readings only.

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